Kaizen

Kaizen is continuous improvement. In practice, Kaizen can be implemented by improving every aspect of a business process in a step?by?step approach, while gradually developing employee skills through training, education, and increased involvement. The principles in Kaizen implementation are: (1) human resources are the most important firm asset; (2) processes must evolve by gradual improvement rather than by radical changes; and (3) improvement must be based on statistical/quantitative evaluation of process performance. See also statistical quality control.